Privacy Policy - Black Diamond Expedition

Privacy Policy

Black Diamond Expedition Private Limited (“BDEX”, “us”, “we”, or “our”) values your trust and is committed to protecting your privacy. This privacy policy is designed to inform you of what information we collect, why we collect such information and how we se the information we collect.This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using this website, you hereby agree to this privacy policy.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from

Types of information Collected

We collect several different types of information for various purposes to provide and improve our Service to you. Generally, information will be collected when you fill up our inquiry form, ask us a question, subscribe to our newsletter or make bookings via our website We collect both perosnally identifiable information and Non-personally identifiable information. 

Personally identifiable information

You can browse our website without revealing any personal identifiable information about yourself. This is any information that we can use to identify a particular person using our website. It includes, but is not limited to your name, home and billing address, telephone numbers, email address, credit card information, birth date, gender, passport information and frequent flyer information. We only collect this information when you participate in our campaigns or choose to provide it to us. When you submit your personal information to us, you are giving us your consent to the collection, use and disclosure as stated in this privacy policy. If you provide the information on behalf of a companion or another person, it is important that you obtain his or her consent prior to providing us with their personal information. We do not honor Do Not Track requests.

Non-Personally Identifiable information

We collect Non-Personally Identifiable information when you visit our website. This is any information that cannot be used to identify a particular person. Examples of this include your computer’s IP address, pages viewed, computer operating system, browser type, browser version, browsing and usage habits, domain name, date and time of your visit, time spent on those pages, unique device identifiers, referring URL and other diagnostic data. We use this information for the purpose of diagnosing problems with our server and administering the operation of our website.

Information from other Sources

We may also obtain both non-personal and personal information about you from the forms you fill up when you directly visit our office and make bookings or inquiries about our products.Examples of information, but not limited to include: your name, address, passport details, credit card details, demographic information etc.

Security Code
It is an important new internet security feature that now appears on the back of most Visa and Master Cards, and on the front of American Express cards. This new code is a three or four – digit number which provides a cryptographic check of the information embossed on the card. The security code helps validate that the customer placing the online order actually has the credit card in his/her possession, and that the credit/debit card account is legitimate. When you give your card security code to a merchant or the front desk of our company, you assist the merchant or the receptionist of our company in verifying that the order is being placed by you, the card holder. If this code is printed on your card, you must enter ‘YES” or the code. Visa, Mastercard and American Express now require internet stores to obtain the security code for all cards that have a code printed on them. In order for a transaction to be accepted and processed, you must enter this code if it is printed on your card. This is done for your protection.

Use of Information
General Use
As mentioned above, non-personal identifiable information is collected to help diagnose problems with our server and administer the operation of our website. Personal Identifiable information will be used to provide you with the travel information you have requested and other information that may be of interest to you including press releases.

Information Sharing

BDEX will not sell, share, trade or rent your information to or with others unless you have granted us permission to do so. Periodically, BDEX employs the services of third party email delivery services for the purpose of distributing emails to specific professional groups such as other travel and trekking agencies or business partners. BDEX is not responsible for maintaining or removing names from the lists of these third party companies; these emails will provide details of how to remove a listing and/or unsubscribe from the third party.
Although we make every effort to preserve your privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Cookies and Other Technologies

Cookies are files with small amount of data which may include an anonymous unique identifier containing a string of alphanumeric characters that is sent to your browser from a website and stored on your computer’s hard drive. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Tracking technologies such as  beacons, tags, and scripts may be used to collect and track information and to improve and analyze our Service. This non-personally identifiable information is collected to help us manage our website: by remembering your visit and providing you with any preferences you have set previously, and track our marketing initiatives to understand better and improve the usability, performance and effectiveness of our programs.

We may also use an outside advertising companies to display their ads on our site. These ads may place cookies on your computer, and appear to be coming from our site, but in reality they are coming from our partners who are serving ads on our site. We do not have access to any information about you from cookies you might receive while visiting our site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements on this site and other sites about their products and services that may be of interest to you. Please, be advised that advertisers that advertisers’ use of cookies is subject to their own privacy policies and BDEX is not responsible for that. Additionally, this website may also use a third party vendor re-marketing tracking cookies, including the Google Adwords tracking cookies. This allows us to make special offers and continue ot market our serves to those who have shown interest in our service. We will continue to show ads to you across the internet, specifically on the Google content Network (GCN). We respect your privacy and are not collecting any indifiable information through the use of Google’s or any other third party remarketing system.

External Links
This site may contain links to other sites. Please be aware that BDEX is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects non-personally identifiable and personally identifiable information. This privacy policy applies solely to information collected by

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Black Diamond Expedition Private Limited uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Nepal and choose to provide information to us, please note that we transfer the data, including Personal Data, to Nepal and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Black Diamond Expedition Private Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data
Legal Requirements
Black Diamond Expedition Private Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Black Diamond Expedition Private Limited
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us:

By email:
By visiting this page on our website:
By phone number: 00977 9851205619